Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website https://iconicjersey.site and any purchase of custom sports jerseys, teamwear and personalised apparel (collectively, “Products”) from Iconic Jersey Pty Ltd (ABN 92 702 722 521), (“we”, “us”, “our”). By placing an order, requesting a quotation or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website or place an order.
1. Quotes, Orders and Acceptance
1.1 Quotations provided by us are valid for 14 days from the date of issue unless otherwise stated in writing, and are subject to change if quantities, garment specifications or artwork requirements change.
1.2 An order is an offer to purchase. A binding contract is formed only when we confirm your order in writing (including by email) following receipt of your artwork approval and any required deposit.
1.3 We reserve the right to refuse or cancel any order at our discretion, including where Products are unavailable, where artwork does not meet our production requirements, or where we reasonably suspect fraud. If we cancel an order after payment has been made, we will refund any amounts paid for undelivered Products.
2. Pricing, Payment and GST
2.1 All prices are quoted in Australian dollars (AUD) and include GST where applicable, unless expressly stated otherwise.
2.2 Unless otherwise agreed in writing, custom and made-to-order orders require a deposit of 50% of the quoted price before production commences, with the balance payable before dispatch or on delivery.
2.3 Payment methods accepted will be advised on your quotation or invoice. We do not store your payment card details on our systems.
2.4 Late payment may result in production or dispatch delays, and we may charge reasonable administration costs on overdue commercial accounts as permitted by law.
3. Artwork, Logos and Intellectual Property
3.1 You are responsible for the artwork, logos, names, numbers, nicknames, sponsor marks and other content you supply or approve for printing or embellishment (“Your Content”).
3.2 You warrant that Your Content does not infringe the intellectual property or other rights of any third party (including trade marks, copyright, image rights and club or league licensing rights) and does not breach any law.
3.3 You indemnify us against any claim, loss or expense arising from Your Content or from your breach of clause 3.2.
3.4 We will not reproduce content that we reasonably consider offensive, defamatory, or likely to infringe third-party rights. Where possible, we will contact you to discuss alternatives.
3.5 Ownership of artwork supplied by you remains with you. Artwork, mock-ups and design files created by us remain our property unless otherwise agreed in writing, though you receive a licence to use them for the ordered Products.
4. Made-to-Order and Personalised Products
4.1 Most of our Products are made to order, personalised or decorated to your specifications. Please review all order details, names, numbers, sizes, colours and placement carefully before approving your digital mock-up.
4.2 Once you approve a mock-up in writing, we will produce to that specification. We are not responsible for errors in approved artwork, spelling, names, numbers or sizes that were shown correctly in the approved mock-up.
4.3 Minor variations in colour, print finish and garment construction may occur between batches and are not defects. Screen colours may vary from printed colours due to garment fabric and production methods.
5. Production, Delivery and Risk
5.1 Estimated production and delivery timeframes are provided in good faith and commence from artwork approval and receipt of payment, not from order placement. Timeframes are estimates only and are not guaranteed.
5.2 Delivery is to the address you provide. Risk in the Products passes to you on delivery to that address. We are not responsible for delays caused by carriers, events outside our reasonable control, or incorrect delivery details supplied by you.
5.3 Where we agree to deliver, we will do so within a reasonable time. If we fail to deliver within a reasonable time, you may contact us to agree a new delivery period, or cancel the order and obtain a refund of any amounts paid for Products not supplied, in accordance with the Australian Consumer Law.
6. Returns, Refunds and Australian Consumer Law
6.1 Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, implied under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any equivalent State or Territory legislation, which cannot be excluded, restricted or modified.
6.2 Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure.
6.3 Because our Products are made to your specifications, we are not required to provide a refund or replacement simply because you change your mind, order the wrong size, or supply incorrect artwork or personalisation details. We recommend using our size charts and ordering a sample where available.
6.4 If a Product has a problem that amounts to a failure of a consumer guarantee, please contact us at ceo@iconicjersey.site with your order details and photographs where possible, and we will assess the fault and provide a remedy as required by law.
6.5 Any refund will be made using your original payment method or by other agreed means.
7. Sizing and Product Information
7.1 Size charts and product descriptions are provided as a guide. Garment measurements may vary slightly between manufacturers, cuts and fabric blends. We accept no liability for sizing choices made without reference to our size charts.
7.2 Images on this website are illustrative. Actual Products may differ slightly in colour, trim and finish from the images shown.
8. Limitation of Liability
8.1 To the maximum extent permitted by law, our liability for any claim relating to the Products or this website is limited, at our option, to the resupply of the Products, the repair of the Products, or the payment of the cost of resupplying or repairing the Products.
8.2 To the maximum extent permitted by law, we are not liable for indirect, special or consequential loss, including loss of profits, revenue, goodwill, sponsorship value or opportunity, arising from your use of the Products or this website.
8.3 This clause does not limit any rights you have under the Australian Consumer Law, which apply notwithstanding anything to the contrary in these Terms.
9. Use of This Website
9.1 You agree to use this website lawfully and not to attempt to gain unauthorised access, interfere with its operation, scrape content systematically, or use it to transmit harmful or unlawful material.
9.2 The content, design, logos and materials on this website are owned by or licensed to Iconic Jersey Pty Ltd and may not be reproduced without our prior written consent, other than for personal, non-commercial reference.
10. Privacy
We handle personal information in accordance with our Privacy Policy. By using this website and placing orders, you consent to the collection, use and disclosure of your information as described in that policy.
11. Suspension, Cancellation and Changes
11.1 We may suspend production or cancel an order if you breach these Terms, fail to make payment when due, or supply content that breaches clause 3.
11.2 We may update these Terms from time to time. The version published on this page at the time you place your order will apply to that order.
12. Governing Law
These Terms are governed by the laws of Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.
13. Contact Us
Questions about these Terms, your order or your consumer guarantee rights can be directed to:
Iconic Jersey Pty Ltd (ABN 92 702 722 521)
Melbourne VIC, Australia
Email: ceo@iconicjersey.site
Website: https://iconicjersey.site